Any organization touching the lives of so many residents of West Virginia must undertake reasonable efforts to be accountable. Accountability remains a fundamental building block of the health information technology movement nationally.
The WVRHITEC maintains a method for healthcare providers and organizations to make inquiries or express concerns with any aspect of our operations and services.
If you desire to file a formal Request (Question or Support Need) be aware that…
- Any Healthcare Provider, Participating Organization, or Authorized User may register a request about any aspect of WVRHITEC services. Requests must be submitted in writing on this form: WVRHITEC Support Request Form.
- While we welcome phone calls, formal requests should be documented through our support system.
- Completed Request Forms will be directed to the appropriate specialist on our team for prompt attention.
Support Hours
Monday – Friday: 8:00 AM – 5:00 PM EST
Emergency Support: Available 24/7
About WVRHITEC
The West Virginia Regional Health Information Technology Extension Center (WVRHITEC) is your trusted partner in navigating the complex landscape of health information technology. As a vital resource for healthcare providers across the state, WVRHITEC offers expert assistance and support to help clinics, practices, and health organizations achieve secure, efficient, and meaningful use of electronic health records (EHRs) and other digital tools.
Whether you’re implementing an EHR system for the first time, need help meeting privacy and security requirements, or want to qualify for federal incentive payments—WVRHITEC is here for you.